Tech Arm Softwares Inc. ("Tech Arm," "we," "our," or "us"), headquartered in Toronto, Ontario, Canada, has created this Privacy Policy to explain how we collect, use, disclose, and protect your information when you use our Sanctuary mobile application (the "App").
By downloading, accessing, or using the App, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our App. We may revise this Privacy Policy from time to time, as described in the "Changes to the Privacy Policy" section below.
We collect several types of information from and about users of our App, including:
We collect information in the following ways:
When you create an account, we collect information such as your name, email address, phone number, and date of birth to set up and maintain your account.
We collect information about how you use the App, including content you post, people you follow, communities you join, features you use, and how you interact with other users and content.
We work with third-party service providers to collect and analyze information about how users interact with our App to improve our services and features.
We may collect additional information when you voluntarily participate in surveys, provide feedback, or contact our support team.
We use the information we collect for the following purposes:
Your personal data may be stored on third-party servers located both within and outside of Canada and the United States. We select partners who maintain appropriate security standards to protect your information.
While we implement reasonable security measures to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee the absolute security of your personal information.
We retain your information for as long as your account is active or as needed to provide you services, comply with legal obligations, resolve disputes, and enforce our agreements. If you request deletion of your account or specific data, we will delete your data within 90 days of your request, unless retention is required by law or for legitimate business purposes as permitted by law.
We may share your information with the following parties:
We share information with service providers who help us operate our App, including:
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
We may share your information with third parties when we have your consent to do so.
We will never sell your personal information to advertisers or other third parties without your explicit consent.
Depending on your location, you have certain rights regarding your personal information. These may include:
When you request deletion of your data or account, we will delete your data within 90 days of your verified request, unless retention is required by law.
To exercise your rights, please contact us at info@techarm.ca. We may need to verify your identity before responding to your request.
The App is not intended for children under 13 years of age (or the age of digital consent in your country, which may be higher). We do not knowingly collect personal information from children under these ages. If we learn we have collected or received personal information from a child under the applicable age without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under the applicable age, please contact us at info@techarm.ca.
We have implemented reasonable security measures designed to protect your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. These measures include:
However, the transmission of information via the internet and mobile platforms is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through our App. Any transmission of personal information is at your own risk.
We may update our Privacy Policy from time to time. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the App or by email to the primary email address specified in your account.
The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting this Privacy Policy to check for any changes.
Your continued use of the App after we make changes is deemed to be acceptance of those changes.
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: info@techarm.ca
Mailing Address:
Tech Arm Softwares Inc.
Toronto, Ontario
Canada
We will make every effort to resolve your concerns promptly and thoroughly.